<p>If you know you have a consumer account but are unable to login, visit <a href="https://www.bbb.org/account/login" target="_blank" rel="noopener">bbb.org/account/login</a> and select "Forgot password?". Follow the on screen prompts to gain access to your account.&nbsp;</p>
<p>If there is no active account to reset your password with, please create a new account by going to <a href="https://bbb.org/account/register" target="_blank" rel="noopener">bbb.org/account/register</a>. Once logging in, you should see all reviews associated to your email address automatically.&nbsp;</p>

If you know you have a consumer account but are unable to login, visit and select "Forgot password?". Follow the on screen prompts to gain access to your account. 

If there is no active account to reset your password with, please create a new account by going to . Once logging in, you should see all reviews associated to your email address automatically. 

Unable to login to existing account?

How do I create an account on the portal?

What information do I need to provide during account registration?

How can I reset my password if I forget it?

How can I add a comment to my review from the portal?

How do I remove my review from a business's profile?

How can I contact a business through the portal?

How do I update my account information, such as my name or zip code?

How do I securely log-out of my account?

How is my personal information protected on the portal?

How do I contact a business to Get a Quote?

Consumer Portal

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